You may not know what an API does or even what it stands for. But, you've definitely encountered them. Everyday APIs work behind the scenes to provide you with richer digital experiences. The movie ticket you bought online, the recipe you shared on Facebook, and the flight you booked on Expedia are all thanks to APIs. By delivering seamlessly integrated user experiences, APIs present a wealth of business opportunities. Before discussing how APIs could advance your business, let’s take a closer look at what APIs are and why they’re proliferating. An API, short for Application Programming Interface, is a software-to-software interface. APIs provide a secure and standardized way for applications to work together. They deliver the information or functionality requested without user intervention. Because APIs do all the heavy lifting, digital experiences remain virtually effortless. That’s great news for end users (and third-party developers, but we’ll get to them in a minute). We're committed to your privacy. HubSpot uses the information you provide to us to contact you about our relevant content, products, and services. You may unsubscribe from these communications at any time. For more information, check out our Privacy Policy. Everything you need to know about the history and use of APIs. Loading your download form Say you want to see the latest box-office hit. Your first step might be searching where and when it’s playing on an online ticketing site like Fandango. After typing in your zip code and selecting a date, you click “go.” Then, voilà, a list of showtimes at nearby theaters appears within seconds. Here’s what it looks like to the end user. Although you stay on Fandango’s site the whole time, there are multiple applications at work to make your search possible. When you click “go,” the site uses APIs to request access to each theater’s database. This is called an API call. Those APIs then retrieve the requested information so Fandango’s site displays the most relevant results for you. As expectations for effortless user experiences grow, companies are turning to APIs that deliver more value in less time. By leveraging APIs to access another company’s data, a piece of code, or services, you can extend the functionality of your own product while saving time and money. This can also help you stay agile in the marketplace. APIs are sets of definitions and protocols that allow software components to talk and interact with each other using a simple set of commands. Acting as messengers, APIs deliver one application’s request to another and return a response in real time. If the server (the application providing the resource) can do what the client (the requesting application) asked, then the API will bring back the resource needed or a status code. This roughly translates into mission accomplished! Sometimes the server can’t do what the client asks. Maybe the client requested a resource that doesn’t exist or that it doesn’t have permission to access. In this scenario, the API will return an error message. Controlling access to the server in this way is crucial. Rather than give you all of a program’s information or code, an API provides you only with data made available to external users. An API call is the process of a client application submitting a request to a server's API. An API call also comprises everything that happens after the request is submitted. This includes when the API retrieves information from the server and delivers it back to the client. Most clients want the server to carry out basic functions. These requests may be written as URLs. In this case, the communication between the client and server is dictated by Hyper-Text Transfer Protocol (HTTP) rules. The four most basic request methods to a server are: Still confused? Let’s try an analogy. How APIs work is often compared to ordering food at a restaurant. Here, the diner represents the client. The waiter represents the API, and the chef represents the server. You look over the menu, pick the meal you want, and place your order with the waiter. The waiter brings your request to the chef. The chef executes it. Then, the waiter brings you your meal. You enjoy it all the better for not having had to make it yourself. But let’s say too many guests show up at the restaurant, and there’s not enough space to accommodate them. Let’s say this keeps happening as the restaurant grows in popularity. What then? That’s where API keys come in. An API key is a unique identifier used to authenticate calls to an API. The key is made up of a string of letters and numbers that identify the client. (Remember, this is the application or site making the request.) The key can grant or deny that request based on the client’s access permissions. The key also tracks the number of requests made for usage and billing purposes. API keys are less secure than authentication tokens. However, this method has advantages over basic authentication, which only requires a username and password. By restricting access only to those with keys, a company can control the number of calls made to its API. This ensures that only a specific, trusted group of clients can access its server’s resources. Continuing our example above, think of an API key as a reservation and the API as an exclusive restaurant. By enforcing that patrons must have a reservation to eat at the restaurant, you can keep the number at capacity. The kitchen can adequately and efficiently serve every guest. Similarly, by allowing only clients with an API key to access and use your resources, you help ensure your software is used safely. You can also guarantee that you can handle the number of incoming requests. We're committed to your privacy. HubSpot uses the information you provide to us to contact you about our relevant content, products, and services. You may unsubscribe from these communications at any time. For more information, check out our Privacy Policy. Everything you need to know about the history and use of APIs. Loading your download form A better question might be what are APIs not used for? Want to embed Instagram photos on your e-commerce app? There’s an API for that. Want to provide instant access to thousands of hotels on your travel blog? There’s an API for that. Generally speaking, business applications of APIs include: These examples hit upon some of the most common reasons companies use APIs. Below, we dive into more examples of APIs and their business applications. You’ve probably heard of a few without searching an API marketplace or knowing much about APIs. Below we’ll look more closely at several examples in action. If you work for a brand that loves Twitter, you can use the social media platform’s APIs to drive user engagement on your site. Twitter has a whole platform offering APIs that allow you to dig through Twitter’s massive archive. You can use Twitter APIs to find old Tweets, embed timelines within your website, or manage ad campaigns. Other APIs can do the following: There are also a ton of technical resources and tools available with documentation. This can help you harness the full potential of its global communication network. Instagram’s platform offers a range of APIs to help your business with content publishing, metrics, and more. One potential use case is to embed user-generated Instagram photos on your app. User-generated content (UGC) is a strong form of social proof that can entice leads to convert. Developers plug into this platform to build apps and services that target three groups: YouTube APIs enable you to add functionality to your site and access YouTube’s library of videos. Let’s walk through a few reasons you might want to use one of YouTube's APIs: You’ll need to get a YouTube API key to unlock its potential. HubSpot’s platform appeals to businesses with three main needs: HubSpot's APIs can help you gather data from transactional software and store contacts. There are also ways to engage with third-party tools and custom apps in one CRM. If you’re in the music industry, check out the Spotify Web API. You can now easily add music player functionalities to your website or application. Using Spotify’s multitude of APIs, you can get complete access to the Spotify Data Catalog. This includes albums, musical artists, and tracks. To retrieve user-related data, such as private playlists, users must authorize your app to access their accounts. The functionalities are nearly identical to what you would find on the native Spotify platform. With the Browse API, for example, your users can access genres, categories, new releases, and playlist recommendations. Spotify also offers Episodes, Follow, Library, and Playlist APIs. Stuck? Spotify published a list of example apps so you can see how their APIs have been used in the past. The Google Maps APIs are essential for anyone building a location-based app. For example, if you’re building a real estate app, you can use the Google Maps APIs to include a street view of the property. The Google platform has an expansive library of APIs with unlimited uses. Want to allow users to request directions? How about including Places on your website? There’s even an API if you’re building a ridesharing app. Google has divided the APIs by usage and platform (web, iOS, or Android), so choose the correct one for your project. Like most examples, these APIs are paid based on monthly usage. The high level of functionality they offer makes them well worth the price. We're committed to your privacy. HubSpot uses the information you provide to us to contact you about our relevant content, products, and services. You may unsubscribe from these communications at any time. For more information, check out our Privacy Policy. Everything you need to know about the history and use of APIs. Loading your download form The PayPal platform has an expansive library of APIs, so you can integrate PayPal functionality into your app. Now, users don‘t need to access PayPal’s website directly. APIs include: If you’re building an e-commerce website or running a membership-based organization, the PayPal APIs will help you manage every step of your transactions. Should you ever feel stuck, PayPal has a strong support base. Here, you can access frequently asked questions and get help from developers working on PayPal integration projects. There is a vast wealth of APIs available today. To fully appreciate their potential in the digital economy, let’s take a closer look at how APIs are classified by who they are shared with and why. APIs can be categorized by their intended audience and scope. There are four main types of APIs that developers work with: For a more detailed explanation, see our guide to the types of APIs. Now we know that businesses can use APIs to securely request and share content both internally and externally. You might be thinking, “Why would a company pay another for access to resources it could create? Why would that company agree to share its assets, particularly with competitors?” All good questions. Before we dive into the answers, let’s split up the benefits of APIs into two groups: API consumers and API providers. You may use APIs to request access to another server’s resources, or you may use your own APIs to automate certain tasks. Either way, you fall under the mantle of API consumers. These consumers benefit from using each type of API in several ways. Many companies consume their own APIs. Why? Using APIs internally enables businesses to streamline operations, foster collaboration, and strengthen transparency across the company. Amazon founder Jeff Bezos understood the vast potential of internal APIs. In 2002, he sent an email instructing every team to communicate through APIs moving forward. Following what has been coined “The Bezos Mandate,” developers built or turned their well-developed software components into APIs. This established well-managed ways of exchanging data across the company as a result. Companies want to provide the best experience for their users. Rarely can one product satisfy and anticipate every need and expectation. That is why they use APIs to extend the functionality of their products. For example, OpenTable uses the Maps JavaScript API to embed an interactive map on its site. This lets users get directions to nearby restaurants in just a few clicks. If you’re unfamiliar, check out this map of a steakhouse in Indiana. Allowing developers — external or internal — to reuse software saves time. This allows them to focus on developing new solutions rather than repeating work that’s already been done. Let’s revisit the example above. Without the Google Maps API, developers at OpenTable would have to dedicate their time and resources to drawing their own maps. Worse still, no matter how much time they put in, it would be nearly impossible to make it as detailed or reliable as Google’s existing solution. Instead of wasting time reinventing the wheel, APIs enable developers to focus on creating new tools that deliver more value. Now, let’s focus on why you might want to create and then share one with partners or the general public. Simply put, becoming an API provider unlocks business opportunities. Let’s look into each one below. The easy answer is money. Google, Yelp, Facebook, and thousands of other companies make their APIs public. They monetize APIs so that they become additional lines of revenue. In fact, at some companies, APIs are the major source of revenue. According to a recent report by MuleSoft Inc., 35% of today’s technology leaders generated more than a quarter of their organizations’ revenue as a direct result of APIs. Sharing what you do well with the broadest possible audience helps you scale. A network of users — including third-party developers and consumers — will become reliant on your API's functionality. Ultimately, this will improve the usage and adoption of your main platform. In other words, APIs expand your customer base and generate new market opportunities in the digital economy. Amazon Web Services (AWS) is among the most notable examples. This platform allows any company or developer to run its applications on top of Amazon’s infrastructure via APIs. AWS is used by millions of customers around the world. It's credited with transforming Amazon from an online bookstore to a global digital giant. Yes, I’m listing this again, but with a twist. Above, we discussed how API consumers can use these tools to save time. More often than not, however, the relationship between API consumers and providers is much more give-and-take. You may recall that Twitter's user interface was a little clunky in the early days. TweetDeck, an independent app at the time, built a better user interface on top of the Twitter platform using its public API. Twitter later acquired this dashboard so that all users could have better experiences. That’s called a win-win-win, my friends. So you’re ready to try your luck with APIs. Now what? Before implementing your own API at your company, it makes the most sense to use others' APIs. Let’s walk through the basics of getting started using an API. We're committed to your privacy. HubSpot uses the information you provide to us to contact you about our relevant content, products, and services. You may unsubscribe from these communications at any time. For more information, check out our Privacy Policy. Everything you need to know about the history and use of APIs. Loading your download form First, you’ll want to find an API to incorporate into your business. You might already have your eye on an API, particularly if you’re interested in one of the big wigs like the Facebook API. You might also want to search by cost — you may want to start with a free API before exploring paid APIs, for example. Once you have an API selected, get your reading glasses on. It’s time to look through the API documentation. As mentioned, an API key is used to identify yourself as a valid client, set access permissions, and record your interactions with the API. Some APIs make their keys freely available, while others require clients to pay for one. Either way, you’ll most likely need to sign up for the service. You’ll then have a unique identifier assigned to you, which you will include in your calls. Always key your key private, like you would a password. If your key leaks, a bad actor could make API requests on your behalf. You may be able to void your old key and get a new one if such a breach occurs. API Documentation is essentially an instruction manual about how to use an API. In addition to providing documentation, it usually includes examples and tutorials. Refer to the documentation for how to get your key, how to send requests, and which resources you can fetch from its server. It’s hard to understate the importance of good API documentation. A company might offer a powerful API, but if developers can’t quickly learn how to use it, it’s not very valuable Next up, you’ll write your first request. The easiest method is to use an HTTP client to help structure and send your requests. You’ll still need to understand the API’s documentation, but you won’t need much coding knowledge to be successful. Now that you understand how to make requests to your API of choice, you can sync your application with it. As a marketer, you don't need to worry about this stage of API integration. This is the job of a developer who will employ languages like Python, Java, JavaScript (and NodeJS), PHP, and more. Chances are, the API you're interacting with is a specific type of API that is considered easier to use than others. These APIs are called REST APIs. REST APIs conform to the constraints of a software architectural style called “Representational State Transfer.” This makes the APIs relatively easy to use and discover. REST makes data and functionality available as resources, represented by unique URLs. To request a resource via a REST API, like the Open Weather Map API, you just need to provide its URL. In a typical REST API, a resource will have two URL patterns assigned to it: These are also referred to as endpoints. Can you guess why? Because they go to the end of the URL. Each endpoint is also assigned a list of actions the client can request from the server. So, a plural endpoint may be for listing or creating resources. The singular endpoint may be for retrieving, updating, and canceling a specific resource. The client would have to include the correct HTTP verb (GET, POST, PUT, DELETE) in its request to tell the server what action to take. The client and server can use three data formats to pass this information back and forth: WordPress has a REST API that enables developers to create, read, and update WordPress content remotely. The API does so by carrying JSON objects back and forth between clients and servers. In other words, by allowing developers to structure how they get data from a server easily, they can spend less time accessing said data. They can now focus on better user experiences. REST is usually put head-to-head with Simple Object Access Protocol (SOAP), another way to build applications that work over HTTP. REST is considered a simpler alternative to SOAP, as it requires writing less code to complete tasks. REST APIs also follow a less rigid structure and logic than SOAP. Another reason people love REST: It provides plenty of conventions but leaves many decisions up to the person designing the API. Here’s a simple test if you’re deciding between REST and SOAP for your API: if you want flexibility, go with REST. If you want standardization, go with SOAP. There are many business advantages to both consuming and providing an API, but let’s keep it simple. The main reason? To connect your application to the rest of the software world. These connections can empower all types of organizations to create new business models that spur more innovation. In this way, APIs are not only changing how companies do business. They're changing the way companies think about business. This post was originally published in October 2019 and has been updated for comprehensiveness.What is an API?
Free Ebook: How to Use an API
Real-World API Example
How do APIs work?
API Calls
Request Methods
What is an API key?
Free Ebook: How to Use an API
What are APIs used for?
API Examples
Twitter APIs
Instagram APIs
YouTube APIs
HubSpot APIs
Spotify Web APIs
Google Maps APIs
Free Ebook: How to Use an API
PayPal APIs
Types of APIs
Why use an API?
Benefits to API consumers
Increased Productivity
Higher User Satisfaction
Allows More Innovation
Benefits to API Providers
Revenue
Scale
Even More Innovation
How to Use an API
Free Ebook: How to Use an API
1. Select an API.
2. Get an API key.
3. Review the API documentation.
4. Write a request to an endpoint.
5. Connect your app.
REST APIs
REST API Example
REST vs. SOAP
The Future of the Digital Economy
Application Programming Interface: The Ultimate How-To Guide (2023)
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